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API Navitel Navigator
Bug reporting
Error type
Programme error
Map error
OS name and version
Firmware version
* If the device runs on custom firmware or an application launcher, please, indicate the information, including the number of the version.
Device model
Full version number of Navitel Navigator
To see the version number of the programme open where available "My Navitel → Download maps", otherwise open "My Navitel → All products". Version number appears in "X.X.X.X". format.
Name of software archive
Indicate the name of software archive that you have downloaded from the website.
Map version (release date)
To see the version number of the map open where available "My Navitel → Download maps", otherwise open "My Navitel → All products". Version number appears in "201XQX" format.
File format
Track
Waypoints
Track + Waypoints
When possible, record the track for the part of the route, where problems occur, and attach its archive to your report.
Region
Russia
Armenia
Azerbaijan
Balkans
Baltic
Belarus
Benelux
Brazil
Bulgaria
Hungary, Romania, Moldova
Eastern Europe
Eastern Europe and Russia
Greece
Georgia
D-A-CH
Europe
Europe and Russia
Western Europe
Iberia
Italy
Kazakhstan
Cyprus
Kyrgyzstan
Maldives
Mexico
Poland
Nordic
Russia, Ukraine, Belarus, Kazakhstan
Tajikistan
Turkey
Uzbekistan
Ukraine
Philippines
France
Czech, Slovakia
Vietnam
Select a file
Choose File
Valid file formats: ZIP, RAR
When possible, attach the screenshot specifying your bug report.
Error description
Describe the nature of the error that you have discovered and how often and under which conditions it occurs.
Your e-mail for communication
Send